Democratising innovation
Caught an interesting programme on the BBC World Service yesterday, an interview with
Professor Eric von Hippel on "Global Business". He argues that people who use the products know more than producers, it's wrong to give people what we think they want rather than what they say they actually want ... He uses the Open Source computer software as an example of user-centred innovation where users who contribute benefit from use rather than in a monetary way. His book "Democratising Innovation" is downloadable through a Creative Commons License from
here.